Exit Zen
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In this documentation we use the term *bug* to refer to a software error.
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Reporting bugs is a great way of helping us improve Tails.
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Remember that **the more effectively you report a bug**, the more likely we are to fix it.
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[[!toc levels=2]]
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Have a look at:
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If that is not possible, try to **describe what went wrong in detail**. Write down the error messages, especially if they have numbers.
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Write **clearly and be precise**. Say what you mean, and make sure it cannot be misinterpreted.
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Be ready to provide extra information if the developers need it. If they did not need it, they would not be asking for it.
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You can also refer to the great [How to Report Bugs Effectively](http://www.chiark.greenend.org.uk/~sgtatham/bugs.html), by Simon Tatham.
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WhisperBack will help you fill-up a bug report, including relevant technical details and send it to us encrypted and through Tor.
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WhisperBack lets you give plenty of useful information about your bug:
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You can also have a look at the <span class="guilabel">technical details
to include</span> in your bug report. It will give us information about
your hardware, your version of Tails and the startup process.
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</div>
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You can also indicate an OpenPGP key corresponding to this email address. You can either give:
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Once you are done writing your report, send it by clicking the *Send* button.
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Once your email has been sent correctly you will get the following
notification: <span class="guilabel">Your message has been sent</span>.
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You might not always be able to use WhisperBack. In those cases, you can also send your bug report by [[email|support/talk]] directly.
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Note that if you send the report yourself, it might not be anonymous unless you take special care (for example, using Tor with a throw-away email account).
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